Website Creation, Implentation and Maintenance

• create business name registrations

• create business logos

• register domain names

• design and plan out client website

• product photography and uploading images and content

• landing pages, informative websites, mobile websites and e-commerce sites

• basic search engine optimization

• social media account setup and regular postings - Twitter, Pinterest, Instagram and Facebook

• Google my business and Bing business account setups

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E-commerce Online Shop operations

• website setup, design, implementation and ongoing maintenance, changes and updgrades (using WIX)

• setup payment processing services direct to website

• process daily orders

• prepare daily parcels, dispatch and tracking deliveries

• supplier reconciliation and payments

• reconciling accounts

• sales & promotions, newsletters and social media marketing

• returns & refunds

• customer service

• handling customer feedback

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Administration and Support

• operation and reconciling of cash register/POS Tills, EFTPOS, SA Lotteries systems

• accounts receivable, debt collection and accounts payable

• design, implementation and training of time saving office administration systems

• occupational Health and Safety management

• general reception, filing, word processing, correspondence, emails,customer feedback,banking, managing bookings, scheduling appointments, spreadsheets

• stationery inventory, petty cash reconciliation

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Staff Management,Training and Supervising

• recruitment,interview,selection and training

• preparing and processing payroll systems, including PAYE Tax, multiple awards, holiday and sick leave, superannuation, workcover 

• monitoring staff performance, preparing and assigning job descriptions

 

Accounting and Bookkeeping

• data processing - debtors and creditors, cheque butts, receipts/deposits and bank statements, reconciling Bank

• Preparation of Accounts - manual systems, computerised accounting software packages to Financial Reporting stage

• liaising with accountant, tax department, online lodgements etc

• Profit and Loss, GST reporting

• Customer Statements &  Accounts payable statements

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Marketing, Sales and Promotions

• sales promotions - advertising, flyers, social media posts

• implementing customer service and satisfaction systems

• content writing and promoting

• regular social media posts and image uploads

• search engine regular posts and image uploads

• improving website ranking with keywords and regular updates

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Client/Computer System Development and Training

• installation, training and support of various computer software

• help Desk, fault finding and problem solving

• computer systems support procedure manuals

• updating and maintaining regular software updates